Class Registration & Attendance:

Pre-registration is required for any & all classes you wish to attend. Clients who pre-register are given first priority on attendance; many of our classes have limited space and we will rarely have space for walk-in clients. Please note: classes with three (3) or less clients signed up 24 hours prior to class time are subject to cancellation at management’s discretion.

Attendance in our introductory classes are strictly monitored for safety & liability reasons. First-time pole or aerial students MUST first attend the corresponding introduction class or new client series. As a new student you will not be admitted to any other pole or aerial class until this is completed. To advance within our pole or aerial level curriculums, please review our Class Descriptions page or email management. Students with previous pole dance or aerial experience, who are visiting Shakti Rising for the first-time, should email us at theshaktirising@gmail.com for an email consultation on the appropriate level placement.

Refund Policy:

All sales are final. In the event a class is missed due to illness, injury or other emergency – please contact management directly at theshaktirising@gmail.com to discuss rescheduling your class. Expiration date extensions will not be granted, unless due to extreme emergency – expiration date forgiveness may be granted on a case-by-case basis. It is the student’s responsibility to be aware of the expiration date of classes & class packages as some special offers may have a shorter expiration date than normal class packages.

Late Cancel/No-Show Policy:

Shakti Rising offers a hassle-free class cancellation policy up to twenty-four (24) hours prior to class time, please note this is only applicable to our regular 60 minute classes. Enrollments/session based classes/ speciality classes/ and workshops require a 14 day cancellation policy. Any pre-paid class credits will then be placed back onto your account for future use. All cancellations less than twenty-four (24) hours prior to the class will be considered a “late cancel”. Clients who register for a class but do not attend will be considered a “no show“. Cancellation Policies for Session base enrollments/ speciality classes/workshops **14 day cancellation is required for Session based enrollments/ speciality classes and workshops. **

For both “Late cancel” and “no show” events, the following will occur:

Clients using a drop-in class credit will lose their prepaid credit. Students using a class package or memberships will have a class credit removed from their current classes. No Show Clients will be charged an extra $15. Students must settle any negative balances prior to attending any future classes. Thank you in advance for your consideration – your understanding of our policies allows us to continue to offer you our quality classes at affordable prices!

Exceptions to this policy may be made at the discretion of the management only.

Using the Waitlist Option:

For your convenience, we offer a “waitlist” option for classes that are full. Clients on the waitlist may be added to class up to 2 hours before class time, in the event of any late cancelations from other registered members. Notifications will be made via email Mindbody auto-email program; clients should “opt-in” for auto-emails & class reminders from their Mindbody accounts, we also recommend checking the push notifications so as to be alerted on your smart devices to receive such notifications.

Please keep in mind that signing up for the waitlist is considered committing to attend the class. Clients who are added from the waitlist to class are then held to standard attendance policies, even if added to class outside of the early cancelation window. Therefore, late cancel/no shows may apply if the client no longer wishes to attend class after being moved from the waitlist to the class registration.

If a client is NOT moved from the waitlist to the class registration, no penalties will occur. Clients can manage their waitlist registration online at any time through their Mindbody registration portal – if a client remains on the active waitlist, they may remove themselves from the waitlist at any time without penalty.

Privacy & Class Conduct:

Safety and comfort are of utmost priority at Shakti Rising. Clients are expected to be respectful and attentive in classes. Exercises should be limited to those directed by your instructor. Students who chose to attempt exercises outside those being taught in class may be asked to leave class with no refunds. At times, your instructor may not allow you to attempt a new technique… please understand this decision is for safety reasons as she may not feel comfortable spotting you or she may feel your body is not quite ready to attempt the technique.

We ask that cell phones be turned off or placed on silent during class to avoid disruptions. Please keep conversations with classmates to a minimum. While we love that you are excited to see your friends in class, loud conversations are disruptive to your other classmates and may cause you to miss important instruction or exercise cues from your instructor!

Video and photos are not permitted during class unless otherwise indicated by your instructor. After class is completed, if there is time prior to the next class, your instructor may allow you to take photos or videos if you wish. Please keep in mind that your classmates may not want to be in your photo or video – it is important to ask them first or to ensure your image does not contain others in it.

Many of our classes simply require yoga pants & a t-shirt. Minimum attire for classes is shorts and sports bra EXCEPT FOR aerial classes – tshirts that cover the armpits and leggings are required for class participation. All intimate body parts must be covered at all times. As students progress into higher pole dance levels students should expect to wear the appropriate attire for safely executing more difficult pole techniques.

Dance shoes are welcome in pole classes indicated by our Class Descriptions or in-class from your instructor. Please NO street shoes! Feel free to reach out to your instructor or email us for recommendations on appropriate pole shoes for class. Shoes should have rubber soles and be free of buckles, straps and anything that may potentially damage our equipment. Students wearing inappropriate attire may be asked to leave class with no refunds given.

If at any time you feel uncomfortable in class, for any reason, please let your instructor know immediately or contact us after class by email or phone.

Private Party Bookings & Deposits:

In order to reserve your preferred date and time for a private party, we require a non-refundable deposit. The deposit will be applied towards the reserving the desired date/day/ and time of your choice. Any other outstanding balances must be paid the day of your private event upon arrival at the studio. Please visit our PARTIES page for more details.

PLEASE NOTE: party deposits are non-refundable. We will always attempt to accommodate rescheduling the time of your party within the same day, depending on availability, with no penalty. Due to the popularity of our private parties, a $25 rescheduling fee will be required to move your event to a different date. Any private party cancellations will lose the deposit. Exceptions to this policy may be made due to extenuating circumstances at the sole discretion of the studio management.

Inclement Weather Policy:

At any time, the studio may chose to cancel classes in the case of inclement weather/dangerous travel conditions. Should the weather forecast be calling for potentially hazardous conditions, the studio will send out an e-mail and post on social media sites as early as possible to alert students to the possibility of a cancellation. Once alerted, we will endeavor to make the call and communicate cancellations a minimum of 2 hours before the posted start time of the class. The primary method of communication with clients is by email – it is the responsibility of the client to ensure a valid email is on their account and they have “opted-in” for studio & class notifications. Clients can also monitor our social media pages for up-to-date notifications:

The Shakti Rising Facebook

The Shakti Rising Instagram

How do clients advance or progress through the pole levels?

At Shakti Rising, safety is a top priority. While we appreciate the enthusiasm of clients who want to advance quickly to do “that cool trick” she saw on YouTube, we urge you to keep the age-old saying in mind – “You can’t run before you can walk!”

Depending on the time clients are prepared to invest in their pole fitness journey, we have found it takes ladies anywhere from 8-16 classes before they can safely & properly perform the techniques, tricks & spins of each level.

Do you offer private lessons?

Yes, we offer private and semi-private lessons. These are customized lessons, based on the clients’ interests and goals. To find out more about private lessons, please contact the studio through email or phone.

Do you offer Drop in Classes?

We do offer a variety of drop-in classes in addition to class series. For best pricing, please look into our Membership options.